Membership Cancellations

Membership Pause
As stated in your membership agreement, you have the option to put your automatically
recurring monthly membership on hold for any reason.

Membership hold requests must be submitted no less than five (5) business days before your
scheduled renewal date. Membership hold requests received later cannot be processed until after
the forthcoming scheduled renewal payment. All membership payments are non-refundable.
Membership hold requests are available in 30, 60 and 90-day increments. Upon expiration of the hold period that you select below, your account will automatically reactivate and regular membership payments will resume.

If you chose to cancel your membership during the hold period, the standard 30-day written cancellation notice requirement stated in your membership agreement is applicable. If you
choose to reactivate your membership after it is canceled, membership rates in effect at the time
of reactivation will be applicable (membership rates are subject to change).

Membership Cancelation
If you decide to reactivate your membership in the future (and we hope you do) membership
rates in effect at the time of reactivation will be applicable as membership rates are subject to change.
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If you would like to put your membership on hold instead of canceling, you can submit a Membership Hold Request.
​If you’re sure you’d like to cancel, just complete and submit the form below. This will serve as your 30-day written cancellation notice as required by your membership agreement. Your membership will be cancelled 30 days from the submission of the form below. Note that if you have a scheduled payment within this period, the payment will be
processed as scheduled. All payments are non-refundable.

Termination of your membership before the end of your contract period will require a
termination fee of the difference between the membership you were on and the membership you
should have been on as outlined in your contract.